Manage your entire contact base within a single platform. Available online or as self-hosted software, Sage CRM is an intuitive, adaptable solution to optimise customer activities for businesses of any size.
Whether you opt for CRM essentials or add the advanced campaign management and multi-department features, Sage’s CRM software provides a business-wide database that collects and tracks customer information across different departments. This provides real time business insights to accurately forecast sales and analyse trends.
Full visibility of your company’s activities is essential to ensure maximum productivity. Through an integrated, business wide Internet architecture, Sage CRM provides a clear, detailed overview of your organisation to promptly identify and improve inefficiencies.
With Sage CRM, you get on-the-go access to your business data for any device. You can manage account activities, view your communications history and update customer information from anywhere. With Sage CRM, you get on the go access to your business data for any device. You can manage account activities, view your communications history and update customer information from anywhere.
Linking all departments to a central system, Sage’s CRM stores key customer details in a central database, for easier company access and sharing. You can quickly analyse, manage, and synchronise sales, marketing and customer care activities, maximising the value of customer relationships.
Integrate Sage’s CRM to your Enterprise Resource Planning (ERP) solution to connect every part of your organisation. Improve your business’ efficiency by creating a single, shared contact base and automating workflows that connect different teams.
Build stronger relationships and maximise the return on your investment into customers. Identify sales patterns more quickly, create more efficient marketing campaigns and resolve customer queries faster. These are just some of the benefits that integrating Sage’s CRM to your ERP software will bring you.
Access real time information from your accounting system, whatever your department. Make use of these insights to accurately forecast sales and analyse trends, so you can develop highly targeted marketing strategies that help you achieve your growth objectives.
Deliver exceptional customer care with Sage CRM. Providing your teams with an easy to use interface, Sage CRM helps you to effectively handle queries and manage communications, building positive brand associations each time contact is made. By allowing cases to be quickly tracked, Sage CRM means you can focus more time on growing your business while promising efficient, professional service to your existing clients.
With a centralised database, your customer care team will also have real time access to information from the marketing and sales departments. This puts you in a better position to offer more personalised, up to date service, leading to higher retention rates.
Maximise the value of your marketing campaigns with the sophisticated features of Sage CRM. Under a single platform, Sage CRM provides users with the tools to target the right customers at the right time, eliminating guesswork and optimising marketing resources. By offering advanced tracking options, you can check open rates, clicks and unsubscribes, with accurate reporting to enhance your campaigns.
As part of MailChimp’s free plan, you can send up to 2,000 e-mails per month. Whether you use the wide range of predesigned templates or tailor the layout to create your own, you can send personalised, automated e-mails to leads and customers.
Boost your company’s growth with Sage CRM. By providing a snapshot of all your live sales opportunities, Sage CRM allows you to effectively analyse and manage deals at every stage. All the information is stored, tracked and reported, providing you with meaningful and up to date information on the performance of your sales team.
The two new Management Dashboards and the Sales Metrics for Managers provide 360° visibility of your business. With Sales KPIs for Managers, you will also be able to measure progress and evaluate the success of sales campaigns.
Video Type: Customer Review
Client: CES Ltd
Industry Sector: Manufacturing
Interviewee: Michael Stott
Solution: Sage CRM
Overview: Michael discusses how Sage CRM has improved their business efficiency
Whether you are looking for standalone CRM software or are thinking about integrating it into your current ERP suite, Datel is the right partner to help you deliver successful projects.
The collaboration between Sage, the leading provider of business software in the world, and Datel, its largest partner in the UK, can boost the profitability of your business.
Our long track record speaks for itself. We are well positioned to give you access to a vast wealth of system knowledge.
We work closely with all our customers across a broad mix of industries to help them improve efficiency, learning the complexities of every case and finding the best solution to meet individual requirements.