Sage X3 Support Consultant
Sage X3 Support Consultant
Are you seeking a new challenge in the largest support team of any Sage partner in the UK?
We’re looking for someone with a technical/functional background and a good understanding of underlying business processes to join our dedicated team in Customer Support Services.
What you'll do
You’ll love solving problems creatively, drawing on your own knowledge and sharing insights with other team members to provide fast and efficient solutions to sometimes complex issues, all the while creating and maintaining customer loyalty by ensuring excellent customer service.
What to bring
You’ll have prior knowledge and experience of Sage X3 and a high degree of business and product knowledge, and be a personable problem-solver with a genuine curiosity to improve your technical knowledge and gain new skills.
You’ll be enthusiastic about technology and bring an inquisitive mind, positive attitude and bags of enthusiasm, and share our values and commitment to quality and customer service to deliver the high-quality services we are renowned for.
What we offer in return
As the driving force behind our success, we invest heavily in our people to ensure they reach their full potential with access to the latest technologies and certification training. From ad hoc social events through to more formal events; you are always much more than just an employee.
You’ll benefit from on-going training and development in all the skills, product knowledge and technical ability required by the role, working in a dynamic and supportive team, gaining recognition for your individual contribution.
The Sage X3 Support team is headed up by Mark Newall https://www.linkedin.com/in/mark-newall-84953922/ who values people who solve problems and thrive on challenges, working collaboratively with others to achieve shared success.
Datel is a forward-thinking, innovative software company that has a reputation for looking after its customers and team members. We've been established for over thirty years and have a strong relationship with UK software author Sage, selling and implementing their solutions for medium and enterprise-sized businesses.
Our customers come to us for our exceptional account management, delivery and software support, delivered by the largest team of accredited Sage experts in the UK. Our teams are made up of people who love to work for Datel and stay with the company for many years. We invest in our people through development, training, and support, and give everyone the opportunity to get to know their colleagues better through company-wide social events, subsidised lunch in our Warrington HQ and regular perks.
Datel employees can expect competitive salaries, a minimum of 25 days holiday which increases with service, cash health care plan, pension scheme, and shopping discount and reward scheme.
Interested? Apply now.
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