People at Datel: Benita Smith, Office Services Manager

People at Datel: Benita Smith, Office Services Manager

Benita Smith has worked at Datel for almost twenty years in various job roles, including a Contracts Maintenance Administrator, Purchase Ledger Administrator, Credit Controller and Project Manager. Now, Benita manages the Order Processing, Reception and Hospitality, Internal IT and Internal Resource departments, as well as assisting with the building management.

First, tell us a bit about you and your background.

I have worked for Datel since January 1998, and over the course of my career with Datel, I have held various posts - all of which have helped to build up the experience I now have to assist me with the areas of the business I look after.

I have a very good understanding of Datel’s business processes and feel that the years working in all of the different departments has helped immensely.

What does a typical day at Datel involve for you now?

I have a very varied role, which in turn means I have a very varied days. One minute I can be working on a sales order; the next I’m buying complex software, thinking through new reporting solutions, and even making sure the gardens are tidy!

I never know what I’m walking into each morning, and my days are definitely not clear-cut 9 to 5:30pm - but I love the variety my role brings.

Benita and David


What is the day-to-day working environment like?

Every day, I feel incredibly supported in my role. I have a lot of assistance from all of the staff at Datel, and I get a lot of support from the Directors, too.

What do you enjoy most about working at Datel?

I interact with most teams at Datel on a daily basis, and have a good relationship across all departments. I believe we all work for the common goal: keeping Datel at the top. But not only do we all work hard; we also have fantastic social events throughout the year that cement all the teams together.

Would you recommend Datel?

Of course, Datel is a brilliant company to work for. I just love working here. I’m very proud to say I work for Datel and very proud of the example set out by Alan.