Ignite Live

Responding to customer interaction with self-service capabilities for Sage 200

Thursday 22nd October, 10.15am 

This event has already taken place - watch the recording below. Or click here to view our other Ignite Live sessions and events coming up.

Session recording

Event info

The way businesses interact with their customers has changed beyond belief in the last six months. From changing the way you manage proof of delivery to how customers want to access information and documentation such as invoices, stock levels and quotes, we’re well and truly embracing a digital world.

In this seminar Datel’s Ben Trappe and Draycir’s Richard Haywood will take you through how easily you can add self-serve capabilities to Sage 200 to enable colleagues and customers to access the information and documents they need, when they need it.

Bringing benefits previously only enjoyed by Enterprise size businesses with expensive online solutions, Spindle Self-Serve can help you to:

  • Mobilise your remote workforce to check stock levels, create quotes and place orders all from the convenience of a web browser.
  • Reduce the number of customer queries ranging from copy invoice requests to status and order tracking.
  • Build efficiency in processes such as customer invoicing.

See how the quick deployment of Spindle Self Serve for Sage 200 can provide improved customer and colleague experience without the need for any system downtime during these busy times.

Suitable for Sage 200 users

About Draycir

Draycir is the UK’s leading Sage ISV, creating document management and credit control software. The software provides practical solutions to real problems in businesses and helps to reduce their environmental impact, cut costs and bad debt, whilsts improving cash flow.

Its multi award-winning software Spindle Document Management and Credit Hound are used by small and medium-sized businesses, as well as public sector organisations, enabling them to trade intelligently.


Ben Trappe

Account Manager at Datel

Richard Haywood

Global Alliance Manager at Draycir