Datel's Customer Help Zone

This area of our website is exclusively available to Datel’s customers, providing on-demand training videos and help sheets relevant to the Sage ERP solutions you use in your business.

Please note, this is a different area to the support ticket system - your username and password for that site will not allow you to access the content in the help zone. 

Need to contact support?

There are a number of ways you can contact Datel Support desk for assistance with your Sage products, to log tickets and check the progress of raised issues:

The online Support logging system allows you to view previous tickets, log new issues and track where we are up to with open tickets. If you do not have a username and password to access this area, please email the Support Hotdesk.

Datel prides itself on good customer services and continual improvement. If you have any feedback, suggestions, or complaints that you would like to raise, please do so via your Account Manager or by emailing customerservice@datelgroup.com.