The gateway to make more of your Sage system
The Ignite Gateway has been created to provide you with one place to access ongoing Sage system information from Datel.
Save the link and visit this page at a time that suits you - you'll find free monthly training, Sage system news, top tips and help from our system experts. It's a hub that will be updated monthly with new topics, help sheets and information about additional functionality that could support your business processes.
The Ignite gateway this month includes:
- Monthly online training - Sage 200 Stock Control
- Information about Datel's SQL and Monitor services
- A video celebrating the success of one of our customers - Playdale Playgrounds
- Episodes from Datel's brand new podcast Business Futures
- The answers to some of the most common support tickets raised
- Noticeboard complete with key information about your Sage solution
This month's on-demand training: Stock Control
Our monthly training is free for Datel customers to access. Need a password to access this month’s topic? Enter your details here and a member of the team will be in touch to give you the key.
This session covers:
Stock locations and product groups
Setting up stock codes
Nominal ledger integration
Reporting and enquiries
Datel's SQL and Monitor Services
SQL is vital to the running of your Sage software, which is why it’s important that your SQL is supported. Being unsupported in this area may mean that you do not have the effective maintenance plans in place, leaving you and your business open to a number of risks.
Our SQL support can ensure that your SQL remains healthy and efficient, giving you the best performance available. With SQL support, you’ll receive annual health checks on your databases, statistics updates to improve SQL performance, as well as simple repairs of databases.
Our Monitor service gives you that additional peace of mind by providing you with all the support offered in our SQL support, and more. You’ll receive a more in-depth solution that proactively ensures successful system maintenance including quarterly health checks, daily checks on both your SQL and Sage system, as well as general housekeeping carried out on a monthly basis. To find out more about our SQL and Monitor services, check out the overview.
Customer Success Story: Playdale Playgrounds
Playdale have been designing, manufacturing, and installing outdoor playground equipment and building playgrounds for over thirty-five years, taking pride in being a wholly British manufacturer. They have found great success in building playgrounds that provide an exciting yet safe environment in which the next generation can play, explore and learn.
Watch the video to join us behind the scenes at Playdale, where the team take us from design concept to manufacture - all on one site in Cumbria.
Business Futures - the brand new podcast from Datel
Ambition alone is not enough to make a business successful, and certainly not in the long term. But what is that magic ingredient that makes one business thrive and another business fail?
Our Marketing Director, Emma Pownall, is on a journey to find out what that something is - and invites you to join her. On Emma's new podcast Business Futures, she speaks to academics, specialists and experienced business leaders who share their views on how to succeed in the future of business. Discover more.
International growth - what's the secret?
In this episode, you'll hear from Barry Leahey, MD of Playdale Playgrounds, on how they turned their successful UK business into an international player.
Artificial intelligence - in manufacturing
Discover how AI will shape the manufacturing industry in years to come. Emma speaks with futurist Matt O’Neill and Datel’s R&D Director Tim Purcell on the latest in emerging technology and if Artificial Intelligence is going to take over.
Support tickets answered
We always aim to answer our customer support tickets as quick as we can. Sometimes, we can even solve them using the help sheets and videos available in the Customer Help Zone. This month our top support tickets were - the process of Making Tax Digital for Sage 200cloud and what else to consider when reconciling Stock to Nominal. We've supplied the help sheets here for you in case you’re experiencing the same problems.
To access more help sheets like these visit the customer help zone.
Take action with a free Ambition Workshop
We’re running a series of free business Ambition Workshops - which are an opportunity for you to share your business strategy and challenges while we listen. In response, we’ll help you to develop a technology strategy that can help you take action and reach your specific business goals that little bit quicker.
Book a free Ambition Workshop with your Datel Account Manager and we can listen to where you would like your business to go and share how we can support you getting there. Learn more about Ambition Workshops here.