Sage 200cloud support

Sage 200cloud support

We understand that it can be frustrating not knowing how to do something. That’s why we aim to make our Sage 200Cloud support as clear as possible, helping you resolve issues quickly.

Sage 200cloud can manage all aspects of your company on the go. It combines the power and productivity of your desktop, with the freedom and control of secure cloud and mobile access. Its capabilities are vast and, working as a seamless extension to your team, our experts will work with you to fully optimise your system - leaving you to focus on running your business.

Speak to one of our support experts

Your privacy is important to us.  We will only collect and use your personal data in ways that are described within our Privacy Notice, and in a manner that is consistent with our obligations and your rights under the law. Read Datel’s Privacy Notice for more information.

      

Support for Sage200cloud

As well as the core support available to all of our clients, we offer a range of additional packages, ensuring you get the most out of your Sage 200cloud software. You can choose from:

  • Monitor: we provide a proactive expert eye to ensure system health
  • Assist: additional advice and expertise for all your users
  • Manage: our all-encompassing system manager service, providing expertise and advice

For more information, download our Sage 200cloud Service Outline.

Download Outline

The people behind our Sage 200cloud support

Our Sage 200cloud experts are headed up by Team Leader, Richard Cunningham. Richard has over 20 years’ experience in software support, specialising in Sage Line 100, Sage MMS and the Sage 200cloud suite and with previous experience in supporting and implementing Pegasus Opera, Microsoft Great Plains Dynamics and Strategix. Richard says;

 “When it comes to supporting you with your Sage 200cloud suite I truly believe there is no better team to do the job. We love what we do and thrive on using our skills and knowhow to drive your business to greater heights.”

See how our Sage 200cloud support has helped others

If you’d like to know more about how our Sage 200cloud support has helped other businesses, take a look at what some of our other customers have had to say:

“We always speak to our Account Manager at Datel to ask about the best ways for us to achieve our business goals. A lot of resource has gone into developing our ERP system, so we’re committed to making it work for us and always looking for new solutions that could make the day-to-day running of the business more efficient.”

“There are many features within the Sage software that have made a fantastic difference to us, in functions ranging from lead generation to stock manufacture. It’s given us a 360-degree view of our business and has helped us to stay firmly in control as our product range develops and grows in size and complexity.”

Common troubleshooting issues

How do I add a new user to the Sage 200Cloud system? 

Where do I go to set up a customer delivery address? 

Can I delete a stock item?

If you’ve found yourself asking any of these questions, you’re not alone. These are just some of the topics covered in our help zone, which is packed with over 30 easy to follow help sheets on some of the most common issues of Sage 200cloud users. If you can’t see your question – let us know – we would be happy to look at adding it to our hub.

Expand your Sage 200cloud support

If you are looking to improve your performance with a more seamless software operation, why not consider one of our additional support packages? We can be the backbone of your Sage 200cloud, on hand to ensure your business is working to optimal productivity around the clock.

Contact one of our team today to discuss your requirements, and let’s see how we can support you and your Sage 200cloud suite.