Leeds-based Pharmacy2U Ltd was the first dedicated internet and mail order pharmacy in the country, and is now the largest. Established in 1999, Pharmacy2U has played a pioneering role in changing the way pharmacy services are provided in the UK: prescriptions, over-the-counter medicines and personal care products can be conveniently delivered direct to the doorstep, providing an alternative to high street pharmacies.

Pharmacy2U has been a Datel customer since 2009, moving to a Sage 200 solution implemented by Datel from a bespoke system. Managing Director Daniel Lee and Finance Director Scott Fawcett explain why, with Datel’s help, the business has now undertaken a move to the Sage X3 enterprise resource planning system as a platform for business growth.

Industry: eCommerce, Retail, Distribution

Sage solution: Sage X3 Enterprise Management

Video type: Customer Review

Client: Pharmacy2U

Industry Sector: eCommerce

Interviewee: Scott Fawcett

Solution: Sage X3

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“As we’re an ecommerce business, our solution requires a significant amount of tailoring, which Datel delivers for us. They’ve designed the system and fully integrated it with our website, back-office and customer database to ensure that information comes into the Sage X3 system automatically, and allows us to reconcile things very efficiently and keep our costs down.”

Scott Fawcett, Finance Director, Pharmacy2U Ltd