Sage 1000 and Line 500 retirement

Sage has recently announced the retirement of Sage 1000 and Line 500. This will be a gradual process and Datel will provide levels of support until 2029. We're sure you'll have questions about what that means for you and your business. How long can you continue using your system before it becomes unsupported? When do you need to migrate on to a new system by? And where should you begin researching alternative systems? We hope you'll find the answers you're looking for here, but if not, please drop us a line and we'll be happy to help.

Stuart Morland talks through key retirement dates and offers advice on next steps.

"At Datel we understand that for you, business continuity will be of upmost importance and we're here to ensure that is maintained. Our team at Datel will provide levels of support for your Sage 1000 and Line 500 systems until 2029, and with our Retirement and Migration programme, we'll guide you through to a new Sage system when the time is right for you."

- Andrew Pritchard, Managing Director, Datel

Your Sage 1000 and Line 500 Handbook

2029 is a long way off, and we want to help you get the most out of your investment in Sage 1000 and Line 500 until then. So if you haven't already got a copy of our handbook, you can download it here. Inside you'll find full details on what levels of support you can expect from Sage and Datel over the coming years, how to go about logging support tickets with our team of experienced consultants and much more. 

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Datel’s Sage 1000 and Line 500 Retirement and Migration programme

We appreciate change is never easy. So we've devised a programme to help guide you through the retirement of Sage 1000 and Line 500, and help you smoothly migrate on to a new Sage solution when you're ready.  


What does the programme include?


  • #01 Ongoing Sage 1000 and Line 500 support up to 2029

We're committed to providing you with ongoing support for your current system with reasonable endeavours until 2029, giving you plenty of time to think about your requirements for your next system.

  • #02 Migration advice and expertise

We’ll give you advice and support on the best migration route for your business, as we have extensive experience in migrating customers from Sage 1000 and Line 500 to alternative Sage solutions.

  • #03 Review alternative Sage solutions

Gain direct access to our suite of cloud-enabled options for migration - where you'll be able to see what features Sage Intacct, Sage 200 and Sage X3 have to offer.

  • #04 Data migration tools for transition

To ease the transition to your new system, we’ll provide you with data migration tools and packaged solutions to help make the process as smooth as possible.   


A migration path to suit you

With three modern, cloud-enabled Sage solutions, Datel has a Sage migration pathway that will fit your needs, support your growth, and transition you from Sage 1000 and Line 500.

Sage X3

Sage X3 CFO dashboard

Sage X3 is a global ERP solution, customisable to drive productivity and give control and visibility of your enterprise. It includes a range of financial, manufacturing and distribution modules, including workflow and integration tools.

Sage 200

Sage 200 dashboard

Sage 200 is a business management solution designed to facilitate growth in small to medium sized companies. Manage your accounts and customers, as well as manufacturing, supply chain and business intelligence.

Sage Intacct

Sage Intacct controller dashboard

Sage Intacct is a powerful cloud financial management platform, ideal for service-based businesses looking to embrace change, adapt and grow. Gain instant insight on-the-go with tailorable dashboards and real-time view.

Have a question? We can help!

If there’s anything you’d like clarity on around the retirement of Sage 1000 and Line 500 or your options for migration, please don’t hesitate to get in touch. Our team is on hand to answer your questions and will get back to you as soon as possible. 

Frequently asked questions

  •  How soon do I need to move from Sage 1000 or Line 500?

The answer to that is dependent on your business needs and requirements. We have a retirement programme that takes the product to 2029, however, there will be limited bug fixes and legislation changes over that period so if something comes up that can’t be fixed it may determine your timeframe.

  •  Will Datel continue to support Sage 1000 and Line 500?

Yes, we have an agreement with Sage to be able to support your solution to 2029. We have the largest team of Sage 1000 and Line 500 application and support consultants that will continue to work with our Sage 1000 and Line 500 customers, offering consultancy, support and support services, where possible on a reasonable endeavours basis. 

  • What are my options for migration?

Datel can offer all three Sage products available for businesses of your size and complexity – Sage Intacct, Sage 200 and Sage X3. Our Sage product specialists can help you to understand which solution will be right for you and our Retirement and Migration programme includes migration tools that will ensure the transition is as easy as possible. Our project managers and implementation consultants have a wealth of experience in moving businesses from Sage 1000 and Line 500 and will be there to guide you through the process. Your new Sage solution will provide modern, cloud connected technology, easy integration with other solutions and be a platform for growth and digital transformation.