Get more from your Sage System

Datel is here to support your business through this unprecedented situation and doing all we can to deliver a business as usual service to our customers. We have the team working from home offices and connected to our systems to deliver projects, resolve support tickets and help customers to work remotely through our account management team.

We continue to work with you to resolve support issues and deliver project days. To take a look at the level of tickets the team is working on a daily basis visit our Live Support Feedback page to view the number of open and closed tickets today and the feedback scores and comments received.

Whatever your technology strategy focus is right now, we are here to help.

This month's Ignite gateway includes:


Visit for more info.

Product training: Sage 1000 Bill of Materials (BOM/WOP)

Our monthly training is FREE for Datel customers to access. If you need a password to access this month’s topic, enter your details here and we'll be in touch to give you the key.


This session covers:

  • Setup of assemblies

  • Sub-assemblies & "Phantom" Assemblies

  • Non-stock components

  • Units of measure

  • Revision numbers

  • Trial kitting

  • Use of Works Orders to manufacture pre-defined Assemblies

  • The different stages of Works Orders

  • Back flushing

  • Automatic creation of Works Orders from Sales Orders

  • Parent & child Works Orders

Ignite Live - Online seminars sessions

Now, more than ever, you will need your Sage system to automate processes and provide data that will enable you to make critical decisions for your business. With the particular challenges facing us currently, the operation of your business technology may need to be refined or extended for areas such as credit control, cash management and financial planning.

To help you to understand what is available, Datel has been hosting Ignite Live - a series of live sessions hosted by our own Sage experts and supplemented by our trusted partners. You can now watch all of our previous Ignite Live seminars on-demand here.

New podcast episode: Survival and resilience

What extraordinary times we find ourselves in. Since our last podcast, no business has been left untouched by coronavirus. It’s given business leaders new challenges and huge disruption to deal with. But it’s also offered a pause for thought and new opportunities too. Every business is different, but as we all juggle the present and an unpredictable future, there’s room for optimism. In this show, Emma meet’s some of Datel’s clients to see how they’ve handled the pandemic, including Simon Oliphant, MD of Uform and Brian Cape, MD of SIPS. But to start Emma gets stuck into some data as she chats with Hesham El Komy, Director of Channel Sales at Sage who reveals some key findings from a recent survey Sage carried out with 2000 businesses across the UK. Learn more.